A stuck screen almost never means lost progress. Your work saves as you go, so the steps below are safe to try in order.
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Refresh the page: the circular arrow near the address bar, or pull down on a phone. Refreshing does not lose your progress.
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Check your connection. Open any other website; if that fails too, the problem is the connection, not the app. Reconnect and the app catches up by itself.
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Try another browser or another device. Bridge Unlocked runs in any up-to-date browser (Chrome, Safari, Edge or Firefox), with nothing to install, so signing in elsewhere takes a minute.
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If an error screen appears, tap Report this problem. It sends us the details we need to fix it and shows you exactly what’s included, and a person reads every report.
Open this picture full size. Step 4: the error screen can send us a report directly. -
Still stuck? Contact us and say what device and browser you’re using and what you see. Problems like this go to the front of the queue.